The Probation Service is a crucial component of state organization and operation, as this \ninstitution\'s purpose is to oversee alternative sentencing, thereby ensuring the rehabilitation \nof individuals subject to such sanctions. For the successful realization of this goal—namely, \nthe assistance in reintegration and resocialization of law offenders into the community \nthrough contemporary methods and tools of alternative punishments—the staff of the \nProbation Service must be qualified. This entails that the selected personnel not only possess \nthe requisite professional training to handle supervised individuals but also continuously \nundergo various processes and techniques for motivation, professional development, and \nperformance evaluation. Consequently, and due to the scant scientific research in this field \nin Albania and beyond, our aim is to highlight the most crucial element of such an \ninstitution—the personnel, specifically, the so-called probation service specialists (PSS).\nWe have examined whether the management of PSS in Albania adheres to international \nstandards, or the so-called Tokyo Rules, concerning personnel, starting from the selection \nprocess, motivation, performance evaluation, and professional development. To achieve this \nobjective, firstly, it was determined whether the Albanian legal framework on the \norganization and functioning of the Probation Service specifies these international standards, \nor the Tokyo Rules, regarding personnel. Secondly, it was verified whether these \ninternational standards on personnel are applied in the management practices of PSS in \nAlbania. Thirdly, it was ascertained that managing PSS according to international standards \nguarantees the effective execution of alternative sentences. In this manner, we have \ndemonstrated the role and impact that well-managed personnel have on achieving the \npurpose and mission of the Probation Service, namely, the rehabilitation and reintegration of \nthe supervised individual.\nThis study, from the perspective of the Tokyo Rules, has first revealed that the legal \nframework in Albania for managing the personnel of the Probation Service adheres to \ninternational standards, or the so-called Tokyo Rules; secondly, that the management in \npractice of PSS does not occur according to this legal framework and international standards. \nFurthermore, it has been shown that the management in practice of PSS not according to \ninternational standards has not ensured the effective execution of alternative sentences. Thus, \nwe have identified the direct impact that well-managed personnel have on realizing the goal \nand mission of the Probation Service, i.e., the supervision of alternative sentences and the \nrehabilitation/reintegration of the supervised person.